Privacy Policy
At Lighter Online Book, we prioritize the privacy and protection of our users’ personal data. This policy outlines how we collect, use, and safeguard the information you provide while using our mobile application and website.
1. Information We Collect
When using Lighter Online Book, we collect the following types of information:
- Personal Information: Includes your name, email address, phone number, and location when you register or participate in contests.
- Device Information: Details about your device, such as IP address, operating system, and browser type, are collected for security and performance analysis.
- Usage Data: Information about how you interact with our app and website, including session duration, page views, and the features you engage with.
- Transaction Data: For any payments made through our app, we collect details about your transactions, including payment method, time, and amount.
2. How We Use Your Information
- Account Management: To register you, process your entries, and manage your participation in contests.
- Personalization: To enhance your user experience by delivering relevant content and features based on your preferences.
- Security: To monitor and protect your account from fraudulent activity and ensure the app and website’s integrity.
- Marketing: With your permission, we may send you promotional messages about new features, contests, or offers.
- Compliance: We process your data to comply with legal requirements or regulatory obligations.
3. How We Protect Your Information
At Lighter Online Book, we implement industry-standard security measures to protect your personal data, including:
- Encryption: All sensitive data, including payment information, is encrypted during transmission using SSL (Secure Socket Layer) technology.
- Data Storage: Your information is stored securely in servers located in India, protected by advanced firewalls and security protocols.
- Access Control: Only authorized personnel can access your personal information to perform necessary operations.
4. Third-Party Services
We partner with trusted third-party service providers to handle specific services, such as:
- Payment Gateways: Razorpay and PayU India handle all transactions securely, without sharing sensitive payment details with us.
- Marketing Services: We may share anonymized usage data with third-party services to improve marketing campaigns and user experience.
- Analytics & Support: We may use third-party analytics and support services to analyze user behavior and provide better customer support. These providers are obligated to protect your information.
5. Third-Party Links
Our website or app may include links to third-party websites or services. These sites have their own privacy policies, and we are not responsible for their data handling practices. We recommend that users review the privacy policies of any third-party sites they visit.
6. Data Retention Policy
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal and compliance requirements. After that, it will be deleted or anonymized. In cases of legal disputes or fraud prevention, we may retain data for extended periods.
7. International Data Transfers
If your data is transferred outside India, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or similar legal mechanisms, to protect your privacy and personal data.
8. Your Rights
As a user, you have certain rights regarding your personal data:
- Access and Correction: You can access and update your personal information through your account settings at any time.
- Data Deletion: You may request the deletion of your data by contacting us. Please note that some information may be retained for legal or compliance purposes.
- Withdraw Consent: You can opt-out of receiving promotional messages by unsubscribing or adjusting your notification preferences in the app.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience by remembering your preferences and analyzing site traffic to improve performance. You can control the use of cookies through your browser settings.
10. Legal Compliance
We adhere to applicable Indian privacy laws, including the Information Technology Act, 2000, and other relevant data privacy regulations. For users within the European Union, we comply with GDPR where applicable.
11. Children’s Privacy
Lighter Online Book is not intended for users under 18. We do not knowingly collect personal information from minors. If you believe a child under 18 has provided us with their information, please contact us immediately.
12. Data Sharing for Legal Purposes
In cases where it is legally required, such as responding to a court order or legal request, Lighter Online Book may share your personal data with legal authorities or third parties involved in a legal process. This is done to comply with legal obligations or protect the safety and rights of our users or others.
13. Consent and Policy Updates
By using Lighter Online Book, you consent to the terms outlined in this policy. We reserve the right to update this policy periodically, and any changes will be communicated through our website, app, or email notifications. Your continued use of the service after changes are made indicates your acceptance of the updated policy.
14. Opt-Out of Data Collection
You can opt-out of certain data collection mechanisms, such as cookies, by adjusting your browser settings or changing your preferences within the app. If you unsubscribe from marketing emails, we will cease sending you promotional materials.
15. Data Breach Protocol
In the unlikely event of a data breach, Lighter Online Book will notify affected users within 72 hours of becoming aware of the breach, outlining the nature of the breach, the data involved, and steps taken to mitigate the damage.
16. User Responsibility
As a user, you are responsible for keeping your account login credentials confidential. We recommend that you choose a strong password and update it regularly. Do not share your login details with anyone to prevent unauthorized access to your account.
17. Fantasy Sports & Regional Restrictions
Fantasy sports are legal in India and considered games of skill. However, due to state regulations, users from certain states are prohibited from participating in real money contests on Lighter Online Book. These states include Assam, Odisha, Sikkim, Nagaland, Telangana, and Andhra Pradesh. We will not process any monetary transactions from users in these states, and they are only allowed to play in free-to-play contests.
18. Age Restriction
You must be at least 18 years old to use Lighter Online Book. By registering, you confirm that you meet this age requirement. If we discover that someone under 18 has provided personal information, we will delete it immediately.
19. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@lighteronlinebook.com
20. International Users Restriction
Lighter Online Book is a fantasy sports platform exclusively for Indian users. We do not offer services to users located outside India. By registering, you confirm that you are residing in India and comply with the platform’s geographic restrictions. If we discover any users from outside India, their accounts will be deactivated, and any associated data will be removed.
21. Advertising and Marketing Policies
We do not share personal data with third-party advertisers without user consent. If consent is provided, anonymized data may be used for targeted advertising. You can opt-out of marketing communications at any time through your account settings.
22. Mobile App Permissions
The Lighter Online Book mobile app may request access to:
- Location Services: For location-based restrictions.
- Contacts: To invite friends. All permissions will be requested through your device and are voluntary.
23. Data Processing Timeline
We strive to process all data deletion or modification requests within 30 days. You will be notified when your request has been fulfilled.
24. Dispute Resolution
In the event of a dispute, we encourage users to contact us first. If a resolution cannot be reached, disputes will be handled in accordance with Indian law, and users agree to submit to the jurisdiction of courts in Gurugram, Haryana.
25. Cookie Preferences
Users can manage their cookie preferences through their browser settings or app preferences. You have the ability to block or delete cookies, but doing so may affect your user experience.
26. Data Portability
You have the right to request a copy of your personal data in a portable format. We will provide the data in a structured, commonly used format within 30 days of receiving the request.
27. Children’s Privacy Clarification
Our services are strictly for users aged 18 and above. If we discover that data from a user under 18 has been collected, it will be promptly deleted. We encourage parents to monitor their children’s online activities and contact us if they suspect any breach.
28. Data Transfer on Business Change
In the event of a merger, acquisition, or sale of assets, user data may be transferred to the new entity. You will be notified of any such changes, and your personal information will remain protected under the existing privacy policy unless stated otherwise.
29. Updates to the Privacy Policy
We may update this policy from time to time. Significant changes will be communicated via email or in-app notifications. Continued use of the service after updates implies acceptance of the revised policy.
30. Sensitive Data Handling
Sensitive personal data, such as financial information, is treated with extra care and is stored with encrypted protections. We ensure it is used only for processing payments and is never shared with unauthorized third parties.